Latest travel updates

Travel Advisory
For Immediate Attention

Major Disruption Due to Fire Closes Heathrow Airport

Date: 21 March 2025

Lumle Holidays Ltd. wishes to inform all travellers of a major disruption at Heathrow Airport today due to a fire near the premises, which has caused a significant power outage. As a result, the airport is currently closed and is expected to remain closed until approximately midnight tonight.

Important Advisory for Travellers:

Do not travel to Heathrow Airport: All customers are strongly advised not to travel to Heathrow Airport under any circumstances today.

If you are currently abroad: Please check directly with your airline regarding the status of your inbound flight. Connecting flights, particularly those transiting via major hubs such as Doha, Dubai, or Istanbul, may also be impacted.

Assistance for Lumle Customers:
If you have passengers due to travel or require urgent support, please contact Lumle UK Customer Services by email at emergency@lumle.com. Our team will assist with alternative arrangements wherever possible.

We also have a dedicated local team reaching out to customers whose flights are already affected to advise on return options and next steps.

As our team is currently prioritising emergency support, we kindly ask that non-urgent queries be delayed until early next week. We greatly appreciate your patience and understanding.

For general travel updates, please continue to monitor airline notifications and the official Heathrow Airport website.

Issued by:
Lumle UK Customer Services
Email: emergency@lumle.com
Tel: 0203 006 2722
Website: www.lumle.com