Your Hotels
Negombo: Goldi Sands Hotel 4* or similar (Standard Room)
Nuwara Eliya: Blackpool Hotel 4* or similar (Deluxe Room)
Yala: Cinnamon Wild Yala 4* or similar (Superior Room)
Udawalawe: Grand Udawalawa 4* or similar (Deluxe Room)
Check-in : 14:00 hours
Check-out : Until 12:00 hours
Room occupancy : Maximum 2 adults
Offer is based on Twin share so 2 people must book to complete the offer. So valid with 2 full paying adults:
Hotels : If the hotels mentioned in the itinerary are unavailable you will stay in hotels of a similar standard
Wheelchair access : The hotels and tour are not suitable for wheelchair users.
Mobile number : Please be sure to fill in mobile number when booking. This is so that the driver can get in touch with you.
Flight Times : Please note that flights may be subject to change, delay or postponement by the provider and that flight times are provisional. We search for the best times for you and will do our utmost to provide you with the flights detailed above. However, please note that flight times are subject to availability and may be amended.
Group : In Sri Lanka you will travel in a group of minimum 02 and maximum 20 people. If noone has booked on the date you booked in, the tour will still go ahead but you will not be a part of the group.
Visa : Please note that in order to visit Sri Lanka, you will require a tourist visa. For the most up-to-date information regarding travel visas – including prices and the required length of time that the document is needed for – we advise that you visit www.gov.uk . Alternatively, you can contact the local embassy of the country you are planning to visit. For visa to Sri Lanka, please log in to eta.gov.lk, please don’t forget to bring the reference number of the Visa, if you get it through the ETA link.
Passport : Please note that your passport MUST be valid for a minimum of 6 months after the validation date of your visa.
Travel Documents : Please ensure you take all your final travel documents with you to Sri Lanka.
Personal Information : Please ensure that your personal details is filled in identically to the data on your passport. If this information does not match, you cannot travel to and from your destination. Amendment to this information if entered incorrectly will result in additional charges. If married, please fill in your surname as it appears on your passport.
Tour Itinerary : Please note that in exceptional circumstances the itinerary and/or excursions may be subject to change for reasons outside of the control of Lumle Holidays
Vaccination : If you are travelling to Sri Lanka, you may need to be vaccinated. For the most up-to-date health advice, you should visit your local doctor/GP or visit www.gov.uk
Cancellation Conditions : This offer cannot be canceled or modified, and is strictly non-refundable
GUIDE NOTE:
In Sri Lanka we have 4 categories of guides who are often given a wrong interpretation. As a responsible travel company we would like to clarify the various differences, capabilities & responsibilities of the guides which would lead to manage customer expectations.
National Guide – They are on the top of the list, holding the National Tourist Guide Lecturers license issued by the Tourist Board. The license is issued to those who successfully complete an intensive course covering subjects such as history, wildlife, flora, religions, soft skills, management skills, communication skills etc. The ability of speaking languages is evaluated & taken in to consideration. These guides are often used for groups over 8 people in order to manage the cost of the tour. But on request we can allocate a National Guide for smaller groups. In this case there will be a driver as well as a guide. The guide will provide you information about the country & site explanations. The guide will handle the organizational elements as well. There are national guides speaking various languages & guides speaking unique languages are at high demand.
Chauffer Guide – A Chauffeur guide drives the vehicle & would provide you background information about the places you visit. The Chauffeur guide too, follows a course conducted by the Tourist Board, but as not as intensive as the National guides course & has a lower level of selection policy as far as eligibility of the candidates are concerned. They have a license issued by the tourist board & can take you around the sites & give you the necessary information. The level of speaking the selected language could vary, but obviously would be able to understand each other. A Chauffeur guide accompany up to 7 people with him on a tour.
Driver – He drives your vehicle & can communicate in English, but cannot provide you any background information. His English can be basic, but would be able to have a conversation. He is not authorized to take you around the sites.
Specialist Guides – They are specialists in a concentrated fields such as Wildlife, Flora and Fauna, History & Archaeology, Walking, Hiking, Cycling etc. There are chauffeur & national guides working as specialists.
Special Room Request – Where Special requests i.e. Room locations, Interconnecting /Adjacent rooms, Double/Twin beds, Smoking rooms & non-smoking rooms etc. are an important factor in the choice of holiday, please advise us when the booking is made. We will pass on your request to the hotel but cannot guarantee that it will be accommodated.
Tipping – Tipping is customary in Sri Lanka, and while it is certainly up to the discretion of each client, we can provide you with a list of recommended tipping scales if you wish, or suggest an all-inclusive tips package that can be included in the total cost and that we, as LUMLE, will promise to distribute fairly to ensure the best possible service.
IMPORTANT NOTES
- Hotel star classifications are based on leading international OTA’s (Online Travel Agents).
- Optional excursions and additional services could be provided for which we will charge additionally.
- Transfer times mentioned above are without stops and are subject to change with the change in weather conditions/ road conditions.
- Bars, Clubs or similar entertainment is prohibited during “Poya” Days. As such, liquor will not be served in public areas of the hotels during this time.
- Rooms will be on availability & if in case if the said hotels are fully booked due to any reason, similar hotels will be provided in the same vicinity or nearest location.
- We do not provide the vehicle for any nightlife activities unless mentioned prior, which will be on chargeable basis.
- Standard check – in & check – out times are 1400 hrs. – 1200 hrs. (this can change in few properties)
- For visa to Sri Lanka, please log in to eta.gov.lk, please don’t forget to bring the reference number of the Visa, if you get it through the ETA link.
- Visits to wild life parks will be at client’s own risk. Safari vehicles (none air-conditioned) available are very basic with basic insurance cover (not comprehensive as in the case of vehicles used for tours).
- Train ride in the hill country is frequently hailed as the most scenic train ride in all of Asia by the travellers. Therefore, we have included it as a part of your itinerary. But as your travel company it is our responsibility to explain the ground reality to avoid expectation drop / complains. Since it is a public transport kindly be aware of sudden cancelations or delays occurred which are beyond our control. Further train booking system is as traditional as our train system. Hence although our staff are vigilant and try their best to secure bookings, yet we cannot guarantee the exact seats on the exact category as it may change due to unforeseen circumstances. As the train system is fully public, you will travel together mostly with locals and some foreign travellers. You may or may not be seated together with your own group as the seat allocations may change depend on the seat availability & category you book.