The client must arrive at least 30 minutes before departure at meeting point
One hand-luggage and one suitcase per person is allowed, in case of excess baggage, the supplement will be paid in cash at the beginning of the programme
Only one piece of luggage per person is allowed. Passengers have to go through customs control with their own luggage.
This tour might be a combination of different programs. If applies there might be a change in the tour escort and passengers between the programs.
Flights : Your round-trip flight is included in your holiday package. The flight will have 1 stopover and 1-6 hours layover (however, in some tours, there are likely to be touchdowns or 2 stopovers with slightly longer layovers. We will contact you with flight details before issuing the flight ticket. If your flight transits through the USA or Canada, an ESTA (for the USA) or an eTA (for Canada) is mandatory before traveling. More information can be found at the below link.
ESTA : https://esta.cbp.dhs.gov/esta/.
eTA : https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta.html.
Airport : Your holiday package includes the return flight from the airport outlined in the itinerary. However, you can fly from a choice of various local airports at extra costs. The easily overlooked details can have a major effect on your holiday. One of the ways we aim to plan your holiday as carefree as possible is to offer flights from local airports. With a more extensive selection of departures, set off on your holiday at a time that suits you best. Find out where you can fly from during stage 4 of the online booking process.
Instructions for meeting point
Departure from established hotels in Madrid. Please refer to your documentation for detailed departure information.
The end point of the program is the same as the meeting point and the tour will end at approximately 19 hrs
Please, in case you want to book optional transfers you must book your flights between 7 am and 8 pm (both inbound and outbound flights)
At Madrid Airport, after collecting your luggage, a driver holding a sign displaying your name will be waiting for you in the Arrivals Hall outside the customs control area.
Terminal 1: the driver will be waiting at Post Office.
Terminal 2: the driver will be waiting at AENA Information Office.
Terminal 4: the driver will be waiting at Arrivals hall (Bar Mahou Madrid)