About Lumle Holidays
Who are Lumle Holidays Ltd?
Lumle Holidays Ltd. is a UK-registered tailor-made specialist tour company offering a wide range of travel products including holidays, flights, hotels, and vehicle hire. For more details about who we are please visit https://www.lumle.com/company/introduction

Financial security
Is Lumle Holidays financially secure?
Yes. Lumle Holidays Ltd is a company registered in England and Wales with company number 07487927. See below how your monies are in safe hands and protected.

Your financial security – Book with Confident, your monies are 100% Protected

Lumle Holidays Ltd. is a private limited company registered in England and Wales complies with the 1992 European regulations relating to Package travel, Package Holidays & Package Tours. It is our strong belief that the financial protection we offer through our ATOL No. 7375 provides our customers the best security possible in the UK travel industry.

ATOL

All package holidays with your flights are ATOL protected by the Civil Aviation Authority. This adds an extra level of financial security to your booking, although our membership of the ABTOT still provides full protection for all moneys paid to us for holidays that do not include flights. Our ATOL Number is 7375. ATOL Protection extends primarily to customers who book and pay in the United Kingdom.

ABTOT

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Lumle Holidays Ltd. and 5338, and in the event of their insolvency, protection is provided for:

Non-flight packages

ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if transportation was included in your package. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Lumle Holidays Ltd.

In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.

You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/uksi/2018/634/contents/made

You can find out more about ABTOT here: https://www.abtot.com/

Trip Style
Which style of trip is right for me?
At Lumle Holidays, we believe that travel is a deeply personal experience, which is why we offer an extensive range of trips to match diverse travel styles. Whether you’re an adventure enthusiast craving thrilling activities such as hiking, cycling, or water sports, or someone looking for a more relaxed, lifestyle-focused journey, we’ve got you covered. Our cultural trips immerse you in the rich heritage of destinations, from visiting historical landmarks to engaging with local traditions. We also curate romantic honeymoon escapes, gap year explorations, and pilgrimage journeys for spiritual fulfillment. To find the trip that resonates with your interests, visit our website at www.lumle.com.

Are trips physically demanding?
Our trips range in physical intensity, allowing you to choose a journey that matches your fitness level and expectations. Most of our trips are easy to moderate, suitable for all walks of life, perfect for those seeking a more relaxed pace, while some, especially trekking trips, are more challenging and ideal for adventurous travelers who enjoy pushing their limits. Each of our trips comes with a detailed description to help you assess its physical demands before making a decision. For more details or if you’d like to discuss further with our specialist prior to booking, please feel free to contact us.

Travelling with Children
Does Lumle Holidays offer family trips?
Yes, Lumle Holidays is proud to offer a variety of family-friendly trips designed with younger travelers in mind. Our family holidays take place across various destinations and are tailored to ensure that the included activities suit different age groups. The minimum age for family trips varies by destination, so you can rest assured that your children will have a safe, enjoyable, and enriching experience.

Group Trip Information
Who are Lumle Holidays travellers?
At Lumle Holidays, our travelers are those with a spirit of adventure and a desire to explore off-the-beaten-path destinations. Whether you’re traveling solo, with friends, or as part of a group, our trips cater to all types of travelers aged 18 to 70. Each trip is carefully graded for physical and cultural suitability, ensuring that you embark on a journey that aligns with your personal interests, comfort level, and expectations.

How many people will be on my trip?
We believe in creating meaningful and personal travel experiences, which is why we limit the size of our groups. Most of our trips accommodate between 2 and 20 people, with an average of 10 travelers per group. This allows for a more intimate atmosphere where you can form connections with fellow travelers and engage more deeply with the destinations you visit.

Are there age restrictions on your trips?
For most of our trips, the minimum age is 15, and all children under 18 must be accompanied by an adult. However, we also offer family trips that are designed to accommodate younger children, making them ideal for those traveling with kids. Please inquire about age restrictions when booking your trip to ensure it is suitable for your family.

What is the demographic of your group?
For most of our trips, the age demographic ranges from 40 to 85, ensuring that you will be traveling with like-minded individuals.

Who will be my group leader?
Your group leader will be an expert in the region you’re visiting, providing valuable insights and guidance throughout your journey. While we can’t provide the name of your leader before your departure, we can assure you that they will be knowledgeable, friendly, and passionate about the destination. Some of our leaders are local experts who have grown up in the region, while others are seasoned travelers who have explored the area extensively. On longer journeys that span multiple countries, you may meet more than one leader.

Can I just do part of the trip?
While we do not offer reimbursements for unused portions of a trip, you can certainly opt to leave the trip early if necessary. Please let us know in advance if you will be arriving late or departing before the trip ends, and we will notify our team on the ground to make the necessary arrangements.

Can I make changes to the itinerary of my group trip?
We are unable to make changes to the set itineraries for individual travelers once a group trip has been confirmed. However, if you’re traveling with a group of friends, colleagues, or a school, we can create a customized itinerary just for you. Reach out to one of our travel specialists to discuss your preferences, and they’ll tailor the perfect itinerary for your group.

Can I add extra nights before or after my trip?
Yes, we offer the flexibility to add extra nights either before or after your trip. Simply let your travel specialist know during the booking process, and we will arrange additional accommodation to extend your stay and enhance your experience.

Single Travellers
I’m travelling alone – is that OK?
Absolutely! Many of our travelers embark on their journeys solo, and group trips are a fantastic way to meet like-minded people and share experiences. Whether you’re looking to make new friends or simply want the security and comfort of traveling with others, our group trips provide the perfect balance of independence and companionship.

Will I be charged a single supplement?
As a solo traveler, you will need to pay a single supplement for your own private room. This allows you the flexibility to enjoy your trip according to your preferences and budget while still traveling with a group.

Room Types
Can we book a triple room?
Depending on the style of your trip, we offer twin, double, or triple room arrangements. Please let us know at the time of booking so that we can assist you accordingly. While we cannot guarantee individual room requests, we will do our best to accommodate your preferences.

Can I book a single room?
Yes, single rooms are available upon paying a single supplement. However, the pricing of our trips is based on twin or double-sharing accommodation. Some trips offer a single supplement, so please check with your travel specialist at the time of booking if this option is available.

Weather (When To Go)
Choosing the best time to travel depends on your destination. Our Destination pages provide detailed information on the best seasons to visit major cities in each country, helping you make an informed decision. For further exploration, please visit the “When To Go” section on our website for your chosen destination.

Food & Drink
I have special dietary requirements – will they be catered for?
We understand the importance of catering to individual dietary needs and will do our best to accommodate your requirements. In more remote locations, it may be more challenging to guarantee specific food options, but we will inform you in advance if any of the destinations on your itinerary present limitations. Please notify us at the time of booking about any food allergies or special dietary needs, and we will pass the information to your group leader. Additionally, it’s a good idea to carry a card with your dietary requirements translated into the local language for times when you are dining independently.

Diverse Travel Experiences with Curated Accommodations
What types of accommodations can I expect on a Lumle Holidays trip?
At Lumle Holidays, our trips are designed to offer diverse experiences, including unique accommodations that reflect the local culture and charm of your destination. Our itineraries feature a mix of heritage hotels, homestays, boutique accommodations, and branded hotels, providing you with an immersive experience. These accommodations are generally clean, comfortable, and filled with local character, but they may not always match the high-end facilities such as swimming pools, bars, and restaurants of luxury hotel chains. If you prefer a more luxurious experience with international standards, we invite you to explore our Lumle Luxury section, where accommodations are tailored for those seeking premium comfort and service.

Small Group Tours and Travel Guarantee
How many people are typically in a Lumle Holidays tour group?
Most of our holidays, with the exception of Private Tours and those in the Lumle Luxury section, are designed as Small Group Tours. Our group sizes typically range from 2 to 20 people, ensuring a more personalized and engaging experience. We do not require a minimum number of participants, which means that once your booking is confirmed, your trip is guaranteed to proceed, even if you’re the only traveler on that date. This flexibility ensures that you can embark on your journey with peace of mind, knowing that your trip is confirmed.

Is my booking guaranteed with Lumle Holidays?
Yes! Once your booking is confirmed, your trip is guaranteed to proceed as planned, regardless of the number of people in your group. This allows you to enjoy either a small group or a more personalized travel experience, depending on the number of travelers who book the same tour.

Passports, VISAs and vaccinations
Ensure to check your passport and visas. Most countries want you to have your passport valid for at least six months covering your holiday. If you’re planning your honeymoon holiday, don’t forget the name on your ticket must match the name in your passport.

Sort out your visas if you need one to the country you are visiting. It can take several days and weeks – for the embassy to issue one, so don’t leave it to the last minute and sort out in time.

Also ensure to check if you need vaccinations and arrange them with your doctor a few weeks prior to your departure date as they can take a while to take effect.

Check you have the essential documents for your holiday
No matter whether this is entry visas or your driving licence, your boarding pass or hotel confirmation, get organised and put them all together in a plastic folder so that you can find them easily when you need them.

Also it’s helpful to take a list of useful telephone numbers, for example emergency contact details if your mobile phone or debit or credit card is lost or stolen. Making a note of your passport number is also important in case you were suddenly to find yourself without it (let’s hope not).

Ensure you know your luggage allowances
Make sure to know your luggage allowance as over-packing and being stuck at the check-in desk at the airport i.e. something you cannot really afford to start your holiday.

Make your home secure
Nothing will snap you out finding someone have broken into your home. So please double and triple check doors and windows and make sure you cancel any milk or grocery deliveries. In addition, ask a family member or a trusted neighbour to regularly check on the home and remove any post from behind your front door. You may also consider investing in light timers or CCTV cameras.

Remember that if you were to have a home break-in while you were on holiday and you had not secured your house properly, your home insurance could be deemed invalid – thus taking the good time to do this is utmost important.

Ensure you have valid travel insurance to cover your holiday
Making sure you have in-date travel insurance is equally important. To get the best possible deal on travel insurance, compare policies on a comparison site to find the best one to suit your needs.

Lumle Holidays have partnered with some of the travel insurance service providers. If you check our “Holiday Essentials” section to get a quote.

Do not forget sort out your travel money
Not organizing your travel money until the last minute is another mistake which could cost you a lot when you end up buying currency in expensive conversion rate. If you are planning on taking currency, the cheapest rates will be found online, which you can either arrange for delivery or pick up. You may check with your bank also.

If you are planning to use your credit card while on holiday, ensure to double with credit card Company about overseas usage charges. Some banks do not charge for their debit/credit used abroad.

Tell your bank before you go abroad on holiday
It’s important that you notify your bank that you are going abroad and that you may want to use your debit or credit card while you are away.

This is because any sudden overseas transaction activity can cause banks to become suspicious and without warning your card could just be declined or stopped leaving you out of pocket whilst on holiday. Also be sure to take an emergency telephone phone number to contact them, just in case.